Frequently asked questions
Answers about Spreeloop as a software development company, and support for the apps we build — Spreeloop Place, Partner, and Courier.
About Spreeloop
What is Spreeloop?
Spreeloop is a software development company that designs, builds, and ships custom web and mobile products for startups, SMEs, and enterprises. We also build and operate our own consumer apps — Spreeloop Place, Spreeloop Partner, and Spreeloop Courier — as proof of the products we ship for clients.
Where is Spreeloop based, and who do you work with?
We have teams in Waterloo, Ontario (Canada) and Douala, Cameroon, and work bilingually in English and French. We serve startups and enterprises across North America, and businesses across Central Africa that need software built for local infrastructure, payments, and languages.
Services & how we work
What kind of software does Spreeloop build?
We build custom web platforms, dashboards and SaaS tools, iOS and Android apps, e-commerce and marketplace platforms, and tourism and booking websites — see our Services page for the full list. Every project is built with production-grade engineering, whether it's a startup's first release or an enterprise system.
What does a typical engagement with Spreeloop look like?
We start with a free discovery call to understand your goals, users, and constraints. From there we scope the product, agree on timeline and cost, and work in short iterative cycles with regular demos so you can see progress and give feedback throughout the build.
How long does a project take, and how much does it cost?
It depends on scope — a focused MVP can ship in a few weeks, while a multi-platform product typically takes a few months. We scope and quote every project individually after a discovery call, so reach out and we'll give you a realistic timeline and estimate.
Do you provide support after launch?
Yes. We offer ongoing maintenance, monitoring, and feature development after launch, so the products we ship keep working as your business and user base grow.
What's your tech stack?
We work primarily with Next.js and Node.js for web, and native and cross-platform tooling for iOS and Android, backed by cloud infrastructure such as Firebase and Google Cloud. We choose the stack that fits your product's constraints — including low-bandwidth environments — rather than a one-size-fits-all default.
Spreeloop Place, Partner & Courier
What are Spreeloop Place, Partner, and Courier?
They're our own consumer apps, built to demonstrate the kind of products we build for clients. Spreeloop Place lets customers browse restaurants, place orders, and track deliveries in real time. Spreeloop Partner lets merchants manage menus, incoming orders, and revenue. Spreeloop Courier lets delivery riders accept jobs, navigate routes, and track earnings. All three are designed for intermittent mobile data and local payment methods in Douala, Cameroon.
How do I get help with the Spreeloop Place, Partner, or Courier app?
Email us at hello@spreeloop.com with the app name and a description of the issue, and our support team will get back to you within 1–2 business days.
How do I delete my account or data from a Spreeloop app?
Email us at privacy@spreeloop.com with the app name and the phone number or email associated with your account, and we'll delete your account and personal data in accordance with our Privacy Policy.
Getting started
How do I get a quote or start a project?
Book a free discovery call or send us a message through our Contact page, and we'll follow up with next steps within one business day.
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